The inspection report is guaranteed to be available for viewing by 11:59pm on the same day that the home inspection took place or we will refund $50 of the inspection fee. Guarantee and refund are not applicable under the following conditions:
Purchase of the property is cancelled prior to the report delivery.
Inspector cannot start the inspection prior to 2pm.
Home is larger than 5,000 sq. ft. or older than 60 years requiring additional service time.
Multiple structures are included in the inspection.
The home was not fully ready for inspection or a portion of the home could not be inspected during the visit.
The home inspection was not fully completed for any reason.
Arrangements are communicated between the inspector and the client/agent regarding a delayed report delivery. Factors that could delay report delivery are as follows, but not limited to:
Very old, large, or complex home requiring extensive service time.
Additional research is needed regarding conditions in the home.
Extreme weather conditions, power outages, software failures, factors outside of the inspector’s control, etc.
Email delivery issues on the recipient’s side.
Pre-scheduled inspector personal appointments.
This guarantee only includes the general home inspection. Ancillary services such as, mold sampling, radon testing, well inspections, STRP Reports, HUD Structural Certifications are not included.
DRONE
Circumstances in which we won’t utilize a drone:
Rain, storm, or high wind conditions.
Heavy tree or power line coverage.
Federal no fly zones.
At any time the inspector feels that it is unsafe or unnecessary to utilize a drone.
NOTE: If the drone cannot be used during the inspection due to the above conditions, the inspector will not return to the home free of charge. There will be a $125 fee to revisit the home when conditions are favorable for drone flight, upon request
Thermal Camera
Limitations of a thermal camera:
A thermal camera does not see through walls. The camera detects temperature differential which will alert the inspector to a problem such as a leak. If no temperature differential exists, the camera will not detect an issue.
The camera will not be used to scan every portion of the home and we are not doing an energy efficiency evaluation on the home. The camera is only a tool that the inspector may or may not use in order to assist in the inspection or verify findings. The camera is utilized at the discretion of the inspector.
